This English translation is provided for convenience only. The German version is legally binding.
Information on the Right of Withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day
- on which you, or a third party named by you who is not the carrier, took possession of the goods, if you ordered one or more goods as part of a single order and they are delivered together;
- on which you, or a third party named by you who is not the carrier, took possession of the last of the goods, if you ordered several goods as part of a single order and they are delivered separately;
- on which you, or a third party named by you who is not the carrier, took possession of the last partial shipment or the last piece, if you ordered goods that are delivered in several partial shipments or pieces.
To exercise your right of withdrawal, you must inform us (Table Desires UG, Kufsteiner Platz 5, 81679 Munich, Germany; info@tabledesires.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we must reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days of the day on which we received notification of your withdrawal from this contract. For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.
You must send back or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.
You bear the direct costs of returning goods that can be sent by parcel as well as the direct costs of returning goods that cannot be sent by parcel.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to establish their nature, characteristics and functioning.
Exclusion and expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and send it back.)
- To: Table Desires UG, Kufsteiner Platz 5, 81679 Munich, Germany; info@tabledesires.com
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is submitted on paper)
- Date
(*) Delete as appropriate.
