FAQ – Frequently Asked Questions

We deliver within Germany and to all 27 countries of the European Union. Orders are shipped securely and insured with DHL.

Within Germany, your order usually arrives in 2 to 3 business days. Delivery to more distant zones can take up to 5 to 7 business days.

Shipping costs depend on the destination country and shipping zone and are shown at checkout. Within Germany, shipping costs €6.95. For orders of €150 or more, we deliver free of charge within Germany.

Yes. As soon as your order leaves us, you will receive an email with your DHL tracking number, so you can follow your parcel at any time.

No. All prices include statutory VAT, and no additional customs duties apply to deliveries within the EU.

We have years of experience in shipping highly fragile goods. Every piece is secured several times over in special padding materials. Should something nevertheless arrive damaged, we will of course replace it immediately.

Yes, we avoid plastic as far as possible. We use recyclable cardboard and biodegradable filling materials, so that your parcel arrives not only safely but also in an environmentally friendly way.

You can return your order within 30 days of receipt. In addition, you have the statutory right of withdrawal of 14 days.

As soon as your return has arrived and been checked, we refund the amount to your original payment method within a few days.

Simply send us a short message at shop@tabledesires.com and we will take care of the rest.

Yes. All payments are encrypted and processed by certified, secure payment providers. Your data is protected at all times.

Please write to us as quickly as possible at shop@tabledesires.com. As long as your order has not yet been packed, we will gladly adjust it for you.

Please write to us at shop@tabledesires.com and we will let you know as soon as the item is available again.

For bulk orders, corporate gifts or trade enquiries (for example for restaurants and hotels), please write to us at shop@tabledesires.com. We will advise you personally.

Yes. You are welcome to order online and collect your items in our concept store at Kufsteiner Platz 5 in Munich. Please send us a short message at shop@tabledesires.com so that we can have everything ready for you.

Yes, you are welcome to visit us in our store in Munich. There we present our entire collection, from table linen to exclusive tableware sets, and advise you personally on styling your festive table.

Personal service is our core value. For questions about products, delivery times or individual feedback, you can reach us Mon–Fri 10:00 am – 7:00 pm and Sat 10:00 am – 2:00 pm by phone on +49 89 18 94 8637 or by email at shop@tabledesires.com.

We curate a selection of the world's most renowned makers of tableware. In our shop you will find the mouth-blown glass art of Anna von Lipa and Ichendorf Milano, the heritage porcelain of Fürstenberg, colorful hand-painted ceramics by Les Ottomans and the luxurious home fragrances of Trudon, the oldest wax manufactory in the world.

Unlike machine-made mass-produced goods, every glass is shaped individually by masters of their craft. This results in an exceptional lightness (especially with Ichendorf) and a brilliance that only real crystal glass offers. Small inclusions or minimal variations are a mark of genuine handcraft.

Since 1747, Fürstenberg has stood for German porcelain art at the highest level. Every piece combines precise craftsmanship with timeless design. The extremely fine body and the elegant decorations make it a collector's piece for generations.

The colorful designs by Les Ottomans bring Mediterranean flair to your table. To preserve the radiance of the hand-painted details, we recommend washing by hand. The iron trays should only be wiped with a damp cloth.

To make sure your Trudon candle burns evenly, let it burn the first time until the entire surface is liquid. Trim the wick to about 5 mm before each lighting to avoid soot and keep the precious fragrance pure.

Yes, our high-quality cotton napkins are designed for daily use. We recommend washing at 40 °C to preserve the fine embroidery and the quality of the fibers in the long term.